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San Mateo High School Wellness Counseling

Hello San Mateo High School Students and Families!

Check out the SMHS Wellness for important links and resources! 

Wellness Counselors offer a safe space at school where any SMHS student can receive confidential and nonjudgmental socio-emotional support.

To meet with a Wellness Counselor:

  • Visit the Wellness Center located in Student Services during drop-in hours . No appointment necessary! (see below for drop in hours schedule)

Request an appointment here.  

Our Wellness Program

The Wellness Program at San Mateo High School provides prevention and short term intervention for all students facing social and emotional challenges that impact academic performance, attendance, and behavior at school. In a safe and supportive environment, students can meet with a wellness counselor to discuss a variety of complex issues such as stress, trauma, suicide, depression, bullying, grief, self-esteem, family life, drug and alcohol use, relationships and gender identity and L.G.B.T.Q.+. Students can learn positive, lifelong habits that contribute to their well-being and success. The Wellness Program provides short-term (up to 12 sessions) individual, group and/or drop-in support in a confidential, non-judgmental space staffed with therapists who are dedicated to improving the health, well-being and educational outcomes of all students.

Services Provided:

  • Short-term (12 session) individual counselor support
  • Group counseling
  • Drop-in & crisis support
  • Mental health assessments
  • Referrals to community partners for:
    • Long-term therapy
    • Family therapy
    • Acute or severe mental health/psychotic disorders
    • Eating disorders
    • Trauma

Referral Process:
Talk with your student's school counselor as the first step to accessing wellness services or come in during drop-in hours

Counseling center schedule graphic

Crisis Resources

If this is a medical or mental health emergency, please contact the following sources immediately:

Crisis Resources

  • StarVista 24/7 Crisis Hotline: 650-579-0350
  • StarVista Teen Crisis Services (Monday - Thursday, 4:30 - 9:30 p.m. PST)
  • Crisis Text Line: text "home" to 741-741
  • Suicide and Crisis Lifeline: 988
  • Anonymous Alerts:
  • National Domestic Violence Hotline: 1-800-799-7233,
  • 911 or visit your nearest hospital emergency room if you can get there safely

Parent Resources:

Community Resources:

  • Care Solace is an online no-cost resource with a live 24/7 concierge meant to assist students and families in finding local mental health-related programs and counseling services (with or without insurance). Students and their families can access Care Solace services by contacting the summer Wellness team or:
  • Rape Trauma Services 24-hour hotline: 650-692-7273
  • CORA (Community Overcoming Relationship Abuse): 24-hour hotline: 1-800-300-1080
  • Trevor Project (LGBTQIA+ youth): 24 hour hotline: 1-866-488-7386
  • Gender Spectrum (Gender non-conforming youth)
  • Immigrants Rising

LGBTQ+ resources

Contact Us

Diana de Guzman
Lead Wellness Counselor (Bilingual Tagalog)

Helen Citrin
Wellness Counselor

Elena Ortiz
Wellness Counselor (Bilingual Spanish)

Melissa Rodriguez
Therapeutic Elective Classroom(TEC)Wellness Counselor (Bilingual Spanish)


In crisis or need support in San Mateo County?
24/7 Crisis Hotline: 650-579-0350

Text reading Starvista Teen Crisis services 650-7476463

Know Your Resources